We specialise in providing
easy-to-use Service Desk software solutions for organisations
with growing and demanding customer service needs.
HelpLINE is web-based, highly
flexible and customisable to fit your business needs.
incidents, service requests & problems
A single solution for
internal and external support
Provides Best Practice
standards of service management
Consolidates your multiple
Develops your organisation's
HelpLINE is used by organisations with 5 to
100 support staff.
Our Service Desk solutions are proven across
- Internal: IT support, maintenance and facilities support
Customer and product support
DAILY - over
250,000 users rely on our software solutions
OVER 75% of
our clients have no hesitation recommending us